“Best money we spent throughout the whole process “
Engaging Good Deeds to help us buy our home was the best decision we ever made. Prior to getting them on board, we had spent close to 6 months obsessively checking domain each day and viewing properties every Saturday. We had been outbid and gazumped pre-auction too many times, and had spent a lot of money on building reports and contract reviews in the process. We were frustrated and losing hope we would be able to secure our ideal home in the area we desired.
After one particularly disappointing Saturday, where we once again felt like we were getting the run-around from selling agents, we decided we would find out more about how a buyer’s agent could help us. We looked online and selected Good Deeds and another company as potentials and made contact with each. Even though it was Saturday afternoon, Veronica was in touch with us by phone almost immediately and explained the process and exactly what we would get for our money (incidentally it would take almost a week for the other company to get back to us)!
We felt immediately that we would be in the hands of someone professional, who had a wealth of experience in the area of evaluating and purchasing properties, who was approachable, responsive and could answer all our (at times) naive questions. By this point we had found a house which appeared to tick all of our boxes, however, we were uncertain as to whether we should make a pre-auction offer (and what that should be) or wait until auction day. Fortunately they took over from this point forward.
Together they undertook an incredibly comprehensive evaluation of the property and had reports available for us to review and discuss within days. Good Deeds had also inspected the property and gave us excellent feedback on some of the properties negative points that we should consider to ensure it ticked all of our boxes. This was great as we had a tendency to view potential houses through rose tinted glasses.
They negotiated with the selling agents directly (much to our relief) and due to their creditability and outstanding reputation were able to remove the emotional attachment from the transaction and keep it business to business.
The team handled the negotiation professionally and in a timely manner, were always contactable and were an absolute pleasure to deal with.
We would have no hesitation in using Good Deeds again, or recommending them to anyone who is in the current market for property.
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